Thank you again and I will let you know when I get around to trying to resolve the problem. Try again from safe mode. Did you look at the Microsoft link in 4 above? This is what I have: FairhavenFlicka The c originally came out in and is over 12 years old! Haven’t tried your suggestions yet as I’ve been playing around with Windows XP virtual – trying to retrieve my Quark Xpress v5 files but to no avail. Regards to you JimT.

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If you’re asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

HP 5100c Scanner & Windows XP Pro

Computer powers off in sleep mode HP should look at better support No one at the store where I worked told me either!!

This was helpful 0. I did not use and of HP’s software. I’ve been looking for a solution to this problem for several years Try again from safe mode.

Only thing that helped 5100 to use a C driver as it’s backwards compatible, and it was – It went through with the installation, so I looked in device manager, and it had a question mark by the scanner entry, and I tried to “update” it and it seemed to go through fine, did it’s file copying, etc.


Its convoluted, but that is the way I had to deal with it. Unplug the scanner from v power by px out the cord on the back of the scanner. I wish HP would get this particular scanner to work with a patch, but sadly it does not I have the exact same scanner, and ran into the same issues.

Kind regards Jim T. Results 1 to 8 of 8 Thread: I had to take an older machine, flatten it, then install Windows 98 SE first, and install the scanner into the fresh Windows 98 SE. Of course the versions that were bundled were at the end of service life at the time.

Regardless I have wasted an entire work afternoon, bought a computer that will not function with a scanner that I need and am now told that I 510c buy a new scanner. Has anyone actually worked through this problem and can you give me some correct help?

I let Windows Xp install. Regards to you JimT. Thanks for your suggestion.

[Solved] hp scanjet C won’t work with windows 7

It shows up when I’m not in safe mode, but has a 51000c mark by the icon After browsing through all sorts of sites, blogs, etc, I have come to the conclusion that the C just won’t work with Windows 7, and as I suspected, I will have to buy a new scanner that will be compatible. The problem is that the instructions on the website are for sp versions only, in my case it would not work at all with XP Pro. Hi OtheHill Thanks for the reply.


Thanks for you reply ecrosson. Thank you for helping us maintain CNET’s great community. Came with 4 starter cartridges rated for pages and the drum.

That’s the reason I asked. If the planets are aligned, Windows will see the “new” scanner and install it with its on-board drivers. Use Question Form such as ” Why?

Dell Dimension C Specs – CNET

The scanner is parallel Thankx for any help in advance! One part says to use the orig. Hope this helps Thanks, Bill.

Everything necessary to print.