One of the features I liked in particular was that you can’t see the remote PC and vise versa if the SuperLink or Virtual Network software isn’t active. If nothing works, please get in touch with the device manufacturer for more support options: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Once the link and network cable is networked PC to PC the window will change. The screen shot to the left shows full network connection between both PC’s, viewing files for transfer was easy with the explorer type interface. How satisfied are you with this reply? Did this solve your problem?
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USB 4 port Data Switch. I have Try this Link If you see a message telling you that optional updates are available, or telling you to review optional updates, click the message to view and select the optional updates to install. In reply to Waseemulla Shariff’s post on June 6, Sorry this didn’t help.
Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.
Thanks for marking this as the answer. I send a email Genelink Support There is one at http: The screen shot to the left shows full network connection between both PC’s, viewing files for transfer was easy with the explorer type interface. Visit our Microsoft Answers Feedback Forum and let us know what you think. If there is a Genelink USB Adapter item in the list, try these steps to see if there is an update for the adapter.
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Problem with Genelink USB Adapter
This is great device for small office networks where you’re to small for a full blown network and just need to share between cubical’s. In the list, click the optional updates to see more information about the update. We recommend you to connect the adapter to a different port and check the result.
If nothing works, please get in touch with the device manufacturer for more support options: Tell us about your experience with our site.
You can follow the question or vote as helpful, but you cannot reply to this thread. Select the check boxes for any optional updates that you hoat to install, and then click OK. I try many times this Step Once the link and network cable is networked PC to PC the window will change.
More information on the software and driver install can be found in the USB 2. Did this solve your problem? Specifications Compatibility the USB 2. If the issue persists, try these steps.
USB Bridge Cable
Open Windows Update by clicking the Start button. The Drag-n-Drop function of the software made it easy to transfer files from host to remote very quickly.
In other words both PC need to have the software up and running to transfer files. Open device manager and check if there is a bang or exclamation mark for any of the items under “Universal serial bus controllers” 1. This site in other languages x. Compatible with Windows Operating Systems. I have the same question 7. After the Installation is complete you’ll see a new icon on your desktop for SuperLink or Virtual Network or both if you’ve installed both.