One of the things I want to do by covering keyboards here, among other things, is to draw attention to items most media tend to ignore. What should I do? If you have plugged in other keyboard or mouse receivers, there could be interference between them. We have some problems with your product. Hopefully, you will too as we begin our review of the SlimStar combo, and thanks again to them for providing a review sample. Similarly, no key chatter was detected on all the keys using Switch Hitter. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.

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The mouse sensor data read performance will be impacted. We judge that the witch is broken, please contact customer support for assistance.

We appreciate your feedback for your Genius product user slimmstar. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. S so that means no driver is required always check that package contents.


The dongle, KB, and mouse require a code pairing process. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. A DPI optical sllmstar helps with functionality here, and it is really a fairly basic mouse as it comes out of the box with software support we will examine later.

The mouse is not detected. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. You can log in into your Amazon account and generate a Amazon return label. You can also try it on a different laptop or another USB port to exclude the battery low problem. For example, opening Excel and navigating a large spreadsheet with zoom and scroll on the mouse wheel depending on profiles can be done quickly, just as launching a calculator for quick checks before using a formula for an entire Excel column.


The double click slimstr a button switch problem if you did not use any other firmware to update it. I personally do not like chiclet keycaps on membrane switches, but this is completely a user preference and will have no impact on my scoring on the next page.

How do I solve this problem? Indeed, seeing that it gfnius refers to the software driver makes it worse since it better be free or else that would have been a major negative.

Opening the box, we see the keyboard in a separate, larger compartment on the left with everything else on the right and cardboard pieces keeping them from hitting each other.

What can I do?

Genius Product Support – SlimStar

If the problem is still the same, contact our customer support for assistance. As always, the sound of a keyboard is based on more than just the switch type.

Tried to put in a new battery, change geniius USB port on my laptop, but the issue is still the same.

I was in two minds about whether to place this in the keyboards or couch-gaming category given this is a combo kit that comes with a keyboard and mouse. How do I solve this? Is there anything I can do? The supported OS is always shown on the package.


Genius SlimStar Review | TechPowerUp

Use only one set of devices gfnius a time. ABS plastic case and keycaps Macro Support: If yes, there is no need to install a driver. When battery is in low status under 2. The mouse is not detected.

But if it is not a wireless mouse, the mouse is broken. Is there anything I can do?

However, I would have liked to see the driver report battery life so I know when to start charging another set of rechargeable slimsrar I’d keep handy. If pressing down keys continuously over 6 minutes, the LED indictor will light constantly and the keyboard function will be suspended, the reason is to inform user the keyboard already trigger protect mechanism to avoid your battery abnormal consumption, under this circumstance just remove the battery then reinstall the battery can ; to use keyboard.

Both devices came paired to the dongle out of the box and worked as expected, and I then left for CES and turned them off and removed the batteries to be sure. I let Genius know as well since this issue could be due grnius either a build quality issue or a need for better quality control on their part, or that of their suppliers for the parts.