You can go to the HP website to download drivers. Javascript is disabled in this browser. I believe you can only adjust it from within your destination scan program. The email address entered is already associated to an account. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. If you have just tried it with your laptop, it may mean that your laptop cannot power your printer. Tell us some more!

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HP Officejet J Driver Windows, Mac, Linux

Select your operating system and version. Please enter ilnux valid email address. Posted on Jan 02, Not finding what you are looking for? Tell us some more! Click Restart to restart the computer.

This product detection tool installs software on your Microsoft Windows device that allows Linus to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Cindy Wells Level 3 Expert Answers.


HP Customer Support – Software and Driver Downloads

Try to send the fax at a different time when telephone line conditions have improved. Select all Deselect all. Click Scan Settings and Preferences.

Not sure which drivers to choose? Open download list Solution and Diagnostic Data Collection.

Make sure that the USB cable is disconnected before installing. Will your printer make copies? Helpful 0 Not Helpful Flag. Please try again shortly. It’s worth a thousand words.

If they do, you can print from the laptop through a home network. I don’t see my operating system. Click “Add” to insert your video. If the Front Panel Destination List is empty, continue with this procedure. Follow the instructions to install it on your laptop, and you should be up and running! Answer questions, earn points and help others Answer questions. Click Applyand then click Close.

Perhaps a visit to www. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Without more info about what you are trying to reset password, power on reset, reset after paper jam, etc. Posted on Apr 30, If you have always run your officejet from your laptop with everything functioning correctly, there may be a problem with your printer hardware.


You need to reinstall the software. Try scanning again Regards, Riztech. Let HP identify any out-of-date or missing drivers and software. If the Front Panel Destination List contains valid scan destinations, you need to reinstall the software.

Email list of drivers. The Virtual Agent is currently unavailable.