Thank you for your patience. SVGA x monitor with bit color or higher. Software Installation in Windows Recommended. This could take up to 3 minutes, depending on your computer and connection speed. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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Modify your browser’s settings to allow Javascript to execute. How does HP install software and gather data? Europe, Middle East, Africa.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

We are unable to determine your warranty status for the product and serial number provided. Select your desired files and a list of links will be sent by email.

Javascript is disabled in this browser. Already have an HP account? Drivers may be in development so please check back at a later date or visit the product homepage. Please return to the product information page and verify the numbers provided or try again later.


Javascript is disabled in this browser. Please use the product number and serial numbers of the new product to validate warranty status. Solution and Diagnostic Data Collection. Please verify your product is powered on and connected, then try again in a few minutes. Not sure which drivers to choose? We were unable to retrieve the list of drivers for your product.

We were unable to find any drivers for your product. The Virtual Agent is currently unavailable. Remove selected files Download files. Would you like to view the product details page for the new product?

Asia Pacific and Oceania. The recommended installation installs the basic software and drivers, as well as the HP Photosmart software.

Power consumption Maximum power consumption: Warranty removed from product: Thus, jp warranty has been removed from this product. This product has been exchanged for a new or refurbished product. Print margin specifications Media.

Paper and plastic use. Paper types supported Type.


Faxing specifications Walk-up black and white or color fax capability Up to speed dials varies by model Up to page memory varies by model, based on ITU-T Test Image 1 at standard resolution. Javascript is disabled in this browser. This process can take several minutes depending on the number of warranties being checked.

Product has been exchanged: Let HP identify any out-of-date or missing drivers and software. HP has scanned your product but currently has no suggestions for driver updates.

HP Officejet J5500 All-in-One Printer series Troubleshooting

Europe, Middle East, Africa. The list of all available drivers for your product is shown above. Select from the products you own.